Having More Arguments With Colleagues? Remote Working Could Be To Blame.

This post originally appeared on Forbes on September 9, 2020.

Anne from accounting is usually so nice. But lately, is it just your imagination, or have her emails taken on a cooler, snappier tone? Scenarios such as this are playing out across businesses as remote working has been adopted as the norm. Why? Because disagreements are more likely to occur when you can't see each other face-to-face. But when we understand the reasons why this happens, it gives us a better chance to recognize the situations in which our tendency could be to assume the worst — and instead choose to assume the best. Read the rest on Forbes.